Following the recent announcement of a voluntary recall for the Galaxy Note 7, Samsung has partnered with the US Consumer Product Safety Commission to issue a recall for a million phones sold in the US.

The recall comes after dozens of reports of batteries on Galaxy Note 7 phones catching fire. The announcements also comes on the heels of a report suggesting that most Note 7 owners seem to have continued using their devices despite widespread news reports regarding the problems and the voluntary recall.


Samsung notes that affected devices include Galaxy Note 7 phones sold before September 15th, 2016. If you’re not sure if your phone is affected, you can enter the IMEI or serial number at to find out.

Customers can exchange the phones for a new model with a non-exploding battery, exchange the phone for a Galaxy S7 or Galaxy S7 Edge smartphone (and get a refund for the price difference), or just request a refund.

Folks who opt for an exchange rather than a refund will get a $25 in the form of a gift card or credit.

According to the Consumer Product Safety Commission, customers should contact their wireless carriers for details (if they bought a phone from a carrier) or contact Samsung at 1-844-365-6197 or through

Support Liliputing

Liliputing's primary sources of revenue are advertising and affiliate links (if you click the "Shop" button at the top of the page and buy something on Amazon, for example, we'll get a small commission).

But there are several ways you can support the site directly even if you're using an ad blocker* and hate online shopping.

Contribute to our Patreon campaign


Contribute via PayPal

* If you are using an ad blocker like uBlock Origin and seeing a pop-up message at the bottom of the screen, we have a guide that may help you disable it.

Subscribe to Liliputing via Email

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Join 9,532 other subscribers