The Windows 10 October 2018 Update (version 1809) is designed to bring new features to PC users including a Cloud Clipboard, the ability to name folders in the Start Menu, and new cross-device features for folks that want to use Microsoft services on both their phone and their PC.

But after beginning to roll out the update on October 2nd, Microsoft pressed pause a few days later in response to reports that the update was deleting data for some users.

Now the company thinks it’s fixed the problem and Microsoft is re-releasing the October Update… in November.

For obvious reasons, Microsoft is taking a more cautious approach to this rollout. The company says the update will be made available through Windows Update “when data shows your device is ready and you will have a great experience.”

In other words, if Microsoft’s diagnostic data suggests that there’s something special about your PC configuration that could lead to problems such as incompatible applications, the update won’t be automatically installed.

Of course, that only helps you avoid known issues. If you’re one of the unlucky few with an unusual setup that Microsoft hasn’t tested, you could still be a guinea pig. But the company is also offering more transparency about how it tests each update before a wide rollout — and released a graphic suggesting that even though the Windows 10 October 2018 Update had a potentially show-stopping bug that caused some users to lose data, the overall number of issues related to major Windows updates has been trending downward for years.

More details at the Windows 10 Update History page

 

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4 replies on “Microsoft re-releases the Windows 10 October 2018 Update”

  1. This terrible graph of awful performance reaches 1.5 service calls or chat interactions per device at launch, down to 25% of updates causing service calls or support chats. Read carefully! “1.0 K x hundred per million devices” = 1 x 1000 x 100 incidents per million devices. 1 x 1000 x 100 = 1 million, and this chart peaks at 1.5K and flattens out around .4K

    0.4 thousand hundred per million devices, the bottom of the Y axis, suggests that Microsoft’s goal is that only 25% of devices have customer incidents severe enough to lead to a support incident.

    1. 1 x 1000 x 100 = 1 million??, thats hundred thousand aka 1 lakh.
      And now if we consider the incident rate of 1809 to be at .5k, then from the scale “in hundreds per million devices” we get-
      .5*1000*100= 50000, so 1mill i.e 1000000/50000*100= 5%.
      So it seems MS wants incidents to be atleast at less than 5%, and from the graph it looks like they are getting there.
      But 5% is also a rather large no., it should not be more than 1-2%.

  2. “overall number of issues related to major Windows updates has been trending downward for years”
    This may be true, but just off the top of my head I can list the following recent problems: deleting users files, breaking file type associations, rolling back professional licenses to home licenses. These are not little issues. They may not affect a large number of Windows users, but how many people have to lose all their files (how many backup regularly?) before they decide not to trust Microsoft?

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