Before Siri was a virtual assistant built into the operating system that powers iPhone and iPads, the software was a standalone app developed by a team including Dag Kittlaus and Adam Cheyer. Apple bought the company and the rest is history… except that Kittlaus and Cheyer weren’t finished coming up with new ways for your device to act as a digital assistant.
Today the two introduced a new tool called Viv, which can do many of the things Siri can… and much more.
One of the key differences between Viv and Siri is that Viv can plug into a number of third-party services, and the team is hoping to increase the number of those services that Viv can access.
During a demonstration at TechCrunch Disrupt in New York, Viv was able to answer questions about the weather… but also to respond to requests like “Send my mom some flowers.”
Speech recognition is handled by software from Nuance, and weather information can come from services like Weather Undeground… but Viv also handles complex questions ranging from “what’s the weather like at home right now” to “will it be warmer than 70 degrees near the Golden Gate bridge after 5:00 PM the day after tomorrow?”
Or it can tap into your contact list and a payment service like Venmo for requests like “Send $20 to Adam” with as few steps as possible. Want to book travel plans? Ask it to “get me a nice room in Palm Springs for Labor Day Weekend” and information from Hotels.com can display various options, all of which you can interact with using the Vivi user interface. There’s no need to open a third-party app.
While Viv is open to more third-party services than Siri or Google’s voice search tools for Android, it’s not the only virtual assistant designed to tap into as many third-party applications as possible. Amazon is also actively trying to convince developers to tap into its Alexa voice service… and we’re even starting to see Alexa show up in new places. Not only can you use it on an Amazon products like a Fire TV or Echo and supported third-party devices like a Triby, but developers have even created apps that let you use it on a non-Amazon phones and tablets.
That said, at first glance, Viv does look like a pretty powerful alternatives to today’s virtual assistants in terms of its speed, accuracy, and ability to perform many different functions.
via TechCrunch, Forbes, and The Verge
Leave a Reply
“Siri” was voice recognition that every other platform already had (a different input method doesn’t make it a “virtual assistant” any more than any other part of a computer – renaming an app to a girl’s name doesn’t make it a “virtual assistant”), and finally in 2016 they added voice search powered by Bing that the first version of Android had with Google. This meanwhile looks more playing catchup with the more complex questions that Google and Google Now can already handle. Android’s voice recognition has always been available for third party apps; I’m not sure if Google Search or Google Now has a 3rd party API, but instead Google Now automatically works with 3rd party apps, which seems a better way of doing it. Not that most people will be able to use it if it’s only available for one make of feature phone. Maybe Apple will buy this… Read more »
Anyone familiar with The Young Ones is going to find the notion of a virtual assistant named “Viv” to be highly amusing.
I still think having a human touch is important especially when outsourcing personal tasks, well even for business tasks. I know the speed and efficiency might defer but reliability and adaptability can never be matched. In my opinion, you can bring in virtual assistants in the place of AI bots .. they are multi talented as they are mostly a team (atleast my VAs are at Habiliss), they are available 24 hours and they remember you well and service you personalised .. saves manpower and time..
I go with you Garry. Humans are good for now compared to Viv. Even I have heard of people using Habiliss