One of the coolest things about Google Voice (in theory) is its ability to automatically transcribe your voicemail messages so you can read them when you don’t have time to listen.
In practice, the transcriptions can sometimes be so awful that it’s hard to get even a vague idea of what the message is about.
Now Google says that’s changing. The company says it has reduced transcription errors by 49 percent.
How? Google asked users to share some of their voicemails so the company could better analyze them and then the company implemented neural network so the system could basically “learn” to transcribe text more accurately.
This is good news for folks that rely on Google Voice for a few reasons. First, it means you may be able to better make sense of your transcribed messages. Second, it means that Google is continuing to work on Google Voice.
Some folks had been wondering if the company would eventually kill off the service which is updated rather infrequently these days.
It’s still possible Google could kill the project one day. The company has habit of killing services that not enough people are using, even if the people that do rely on them are die-hard users.
But Google Voice technology is built into the company’s new Project Fi wireless service, and the fact that Google is working to improve the qaulity of transcriptions for both Project Fi and Google Voice users suggest that the standalone service could stick around for a while.