It’s been nearly 3 years since HP launched and then quickly discontinued the HP TouchPad. But the 9.7 inch tablet continues to live on thanks to the efforts of independent developers.

Hackers have been installing new builds of Android on the tablet for ages, and while the road has sometimes been bumpy, these days the aging TouchPad is probably better with Android than it ever was with webOS.

Unfortunately installing Android on the TouchPad has always been a somewhat complicated process. Recently things got a lot simpler.

Developer JC Sullins has released a tool called TouchPad Toolbox, or TPToolbox which replaces older tools and lets you install Android with just a few button presses. And that’s not all it can do.

tptoolbox_02

You can use TPToolbox to resize your device partitions or repair partitions. And unlike ACMEInstaller (the original tool for installing Android on the TouchPad), TPToolbox erases webOS entirely.

This gives you more space for your Android operating system, apps, and files. You can still re-install webOS, but you’ll need to use TouchPad Toolbox again to make some changes and then download webOS Doctor to restore your tablet to factory settings.

NoteIf you want to keep webOS, there’s a way to do that. But it’s a bit more complicated and involves first uninstalling Android from your TouchPad (if it’s already installed) and wipe your internal SD card. Roland Deschain has describes how to that in the “If you wish to keep WebOS” section of his guide at the RootzWiki forum

If you’re already running Android on your HP TouchPad, TPToolbox provides the simplest way to resize your storage partitions so you can install data media builds of Android (which includes most recent custom ROMs based on Android 4.4 KitKat).

How to install Android with TouchPad Toolbox

Note that TouchPad Toolbox is designed to run from a Windows PC or Mac with a TouchPad tablet plugged in via USB cable, although the Linux instructions might work for Mac as well.

I used a Windows PC for testing purposes, so this guide assumes you’re also using a Windows computer. If you have a Mac or Linux machine, check out the xda-developers forum for tips.

Also note that TPToolbox will wipe all the data from your device and rewrite your boot menu… so make sure to backup any data you need before proceeding. And if anything goes wrong, you’re on your own for finding a solution.

With that in mind, here are some tips for using TPToolbox to install Android on an HP TouchPad for the first time or to install a newer version of Android. The whole process should take less than 20 minutes (I made a few cuts in the video above so you wouldn’t have to watch the boot logo for 3 minutes on first boot, among other things).

1. Make sure you have Java installed

Download the latest version of Java and make sure it’s installed.

2. Install Novacom driver

Once you’re sure that Java is installed, download the Universal Novacom Installer .jar file from Google Cloud and click to run.

tp install novacom

Follow the instructions and it should install Novacom on your system.

3. Download TouchPad Toolbox

Grab the latest version of TouchPad Toolbox using the links from the xda-developers forum. Unzip the files to a folder on your computer.

There should be 3 files, a .bin file, a .bat file for Windows, and an .sh file for Linux and Mac.

Technically we’re all set to run TouchPad Toolbox now, but if you use it to modify your device you might end up with a tablet that doesn’t do anything. So let’s take a detour and download the operating system files.

4. Download an Android ROM, recovery, and gApps file

You need three things to get the full Android experience. A recovery lets you flash software updates and make other changes. The Android ROM is basically the operating system. And the gApps package includes the Google Play Store and other Google apps such as Gmail, YouTube, and Google Maps.

There are a number of versions of each that you can use. JC Sullins has download links for a few custom recoveries (I’m using TWRP because it’s the one I’m most familiar with, but CWM also works), but you’re kind of on your own for finding compatible ROMs and gApps packages.

Here are a few to get you started. JC Sullins (the same guy who created TPToolbox) created a pretty good build in April, and you can find details and download links at xda-developers.

I’m using a nightly build of CyanogenMod 11 from June 3rd, 2014 for this test. Developer invisiblek has links to the latest versions in a different xda-developers forum thread. Or you can just grab the download straight from Dev-Host.

I’m also using invisiblek’s gApps package from Dev-Host.

At launch, TPToolbox supports recent builds of CM11 (CyanogenMod), AOKP (Android Open Kang Project), and EV (Evervolv) for “tenderloin,” which is the code-name for the HP TouchPad. As usual, there are more details at xda-developers.

Anyway, once you have your ROM, recovery, and gApps files downloaded, save them to a folder on your PC. Do not unzip them.

5. Reboot your TouchPad into webOS recovery

Now you’re ready to really get started. Plug your tablet into your PC with a USB cable and then reboot into recovery:

Android users: Most Android ROMs let you press and hold the power button and until a power menu pops up. Choose the reboot option and when you get to a black screen with blue text, choose the option for webOS recovery. A big USB icon should appear on your screen.

webOS users: If this is your first time installing Android and you’re currently running webOS, power down the tablet completely. Then press and hold the VolumeUp and Power button simultaneously until you see the big USB icon.

6. On your PC, double-click the tptb_v40_win.bat file

If you’re using a Linux or mac machine, you’d use the .sh file instead.

Now you should see a lot of white text fly by on your TouchPad screen. When it’s done, you’ll see the TouchPad Toolbox user interface.

tptoolbox_03

7. Complete Data Reset

Now for the scary and awesome part. We’re about to wipe any and all operating systems currently installed and change the partition scheme. Don’t worry: even though we’re removing webOS, we’re not removing the webOS recovery — that means you can always run TPToolbox again if you need to.

From this screen, use the volume keys to change the highlighted item until you get to “Complete Data Reset.”

Hit the Home button to select it. You’ll be asked a few times if this is really what you want to do. Keep hitting Home to select… unless you’ve changed your mind.

8. Install Android

When you see the “Done” message, use the volume buttons to get to the “Install Android” option and hit the Home button to start the process.

This will automatically mount your tablet as a USB mass storage device so you can copy the ROM, recovery, and gApps files you downloaded in step 4 into the folder called “ttinstall.”

Once you’re finished copying files, just select the option on your TouchPad to “unmount media volume” and the install process will continue.

TPToolbox will verify the files, ask you if you want to confirm, and then get started.

Once it’s installed your recovery your tablet will reboot into recovery so it can load the ROM and gApps package… and then it should load CyangoenMod, AOKP, Evervolv, or whatever other version of Android you’re using.

Enjoy

That’s it… now you can login with your Google account, connect to WiFi, and enjoy your Android tablet.

Future versions of TPToolbox may have additional features including the ability to re-install webOS without a webOS Doctor.

You may also eventually be able to permanently install TouchPad Toolbox on your tablet so that you can access it from the boot menu without first plugging your tablet into a PC. This could let you resize and repair partitions, create webOS volumes, or make other changes without a PC.

hp touchpad cm11

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211 replies on “How to use TouchPad Toolbox to install Android, erase webOS on the HP TouchPad”

  1. Works in HP ElitePas 900 G1? Win8 is original OS but is very low

  2. How do i get a working novacom driver , every time i try one of the links and try and run it i get an error , i am running windows 10 and trying to install android on my hp touchpad but the novacom is holding me back.

  3. My only comp is running Linux Mint. Does anyone know where I can find instructions on how to install TP toolbox using Mint? Google hasn’t helped a bit.

    I noticed this part of the article:
    “Note that TouchPad Toolbox is designed to run from a Windows PC or Mac with a TouchPad tablet plugged in via USB cable, although the Linux instructions might work for Mac as well.”

    Did the author miss word it and that the Mac instructions might work with Linux??
    Thanks.

    1. I must have skimmed the article — I found a link 🙂 Lets hope things go well.

  4. Is there a way to not show the boot menu upon turning the device on, I’m not an android guy, or a programmer. I just want Android to auto boot immediately.

  5. I’ve copied the files to the ttinstall folder on the tablet. I used TWRP and kept everything within the zipped folder. When I eject the tablet and the process continues and says it’s checking the zip ‘update-TWRP-jcs-dm-tenderloin-20140612b.zip’ and then gives two ERRORS.
    The first is Invalid number of ROM ZIPs (0) and the second is Checking Install ZIP file. Aborting.

    I tried using a different ROM file and I also tried transferring only the files within the zip files hoping for a better result. Neither worked.
    I’m a novice and just following the instructions. I’m stuck. Would love a little help please.

    Thanks so much!
    Russ

  6. IM Stuck on my Gapps and rom files it says they r incompatible versions can some one tell me where to download these

  7. I had the hardest time finding the right files and updating from CM11 to CM12… Here is what I found…

    Must use TP Toolbox v42 to install the latest CM12…

    I was using TP Toolbox v40 from CM11 and receiving the Unsupported Recovery format error. Downloaded v42 and worked like a charm. This may be related to the ROM error as well but I am not sure… YOu can always try another ROM if it specifically says ROM error but I would start with updating your TPTB!!!

    cm-12-20150331-unofficial-tenderloin.zip

    gapps-lp-20150222-signed.zip

    update-TWRP-jcs-dm-tenderloin-20140612.zip

    Resource for downloading above files:

    https://forum.xda-developers.com/hp-touchpad/help/rom-guide-how-to-install-android-4-4-x-t2912820

    Cheers,

    Trevor

  8. i wiped webos using touchpad toolbox and couldnt get android installed correctly and accidentally pulled the usb cable out and the battery died. it wont turn on now so i can go into toolbox again. how do i fix this?

  9. hi I’m stuck on number 2 I was wondering if you would help me out,novacom won’t install

  10. ok, my dumbass deleted all the files on the touchpad! Can someone please help me restore it to use it for something besides a paperweight?

  11. doesn’t get any easier with these instructions…Thank you thank you

  12. can some one comment and post link for rom and recovery file that works please im having trouble.

    1. You MIGHT be having trouble because your recovery file and the version of touchpad toolbox you are using are incompatible. It took me a lot of searching online to figure this out. I thought I was screwed when I kept getting that error message. I tried a BUNCH of different recovery files. Here’s a suggestion – if you are using toolbox 4.0 try using an older Recovery file – pre April 2014 or so. If using Toolbox 4.1 try using a more recent recovery file. Just look at the file and the date that’s in the name. The date part of the file is obvious and will like 20140214 (that’s February 2, 2014). I tried a bunch of different recovery files until a file from June 2014 did the trick. This file name is listed below.

      It was a bit of trial and error, but following the video and having the right files should allow you to have a bright and shiny 11.1 touchpad. I’m a noob but was able to do it. Just don’t freak out. The good news is if you fail you can try and try again. 🙂

      The combination of files that worked for me and have me up and running on my touchpad using 11.1 are:

      cm-11-20140730-UNOFFICIAL-3.4_kernel-tenderloin
      gapps-kk-20140105
      update-TWRP-jcs-dm-tenderloin-20140612

      it’s that third file – the TWRP file – that finally worked for me and made the scary error message go away. I was using toolbox 4.1

      You can probably Google those three files and get a hit for each one. I’d give you direct links if I still had them.

  13. I got so frustrated last night because the tpt batch file didn’t work. so i power down my laptop, then just this morning i tried to run the batch file again and it works! I finish the remaining steps and now my touchpad is running in android kitkat. Probably the laptop needs a reboot after installing the novacom driver. I even lower down the compatibility of the .bat file to windows xp sp2.

  14. I am stuck on #6, it says loading toolbox and the logo pops up but nothing happens. HELP!

  15. CAN’T CONNECT with TPToolbox:

    Setting Palm path …
    Checking novacom service …
    49957 0571341ae42eeb81fcab11ec55ac77c0b24f475b usb topaz-linux 697b59cc17
    Loading TPToolbox …
    login using a password required
    .
    Cannot connect to Touchpad.
    Make sure Touchpad is connected with USB cable.
    Make sure Touchpad is in webOS Recovery (bootie) mode
    (where big USB symbol shows on Touchpad screen)
    .
    Press any key to continue . . .

  16. Went through this a few days ago and it all worked fine. The ROM I installed was cm-11-20141106-UNOFFICIAL-3.4_kernel-tenderloin.zip. Reinstalled my apps etc. Now I would like to install a different ROM, cm-11-20141125-SNAPSHOT-jcsullins-tenderloin.zip (because reportedly it supports Netflix).

    Do I need to repeat the whole process above, or should I “just flash it (the new ROM) with CWM” (reference found in a thread in one of the forums)? If the latter is recommended, could someone please provide some simple step by step instructions like the excellent ones above (remember, we are not all as deep into this as you experts are, that doesn’t make us unworthy of help, does it?)?

    Thanks – BL

  17. I have a brand new HP touchpad with HP WEB OS that I am trying to upgrade to Android. For whatever reason, none of these videos/instructions work for me. I have no clue wtf I’m doing wrong. Is there anyone that can’t put together a simple to read, step by step video or site which is easy to follow for idiots like myself? Something that doesn’t provide 10 different options or files to choose from? I’m so frustrated! Thanks for listening to me vent.

  18. For people with Novacom problems where Novacom won’t launch.

    Do the following (for Windows 7 users):

    Go to the following folder – C>Windows>System32>Drivers>etc

    In the etc folder look for the hosts file and open it with Notepad. Copy and paste the following information in the hosts file at the end of the document and save it.

    23.4.17.24 cdn.downloads.palm.com
    63.80.4.201 downloads.help.palm.com
    140.211.169.161 ipkg.preware.org
    Then try and launch Novacom again. It worked for me.

    1. This worked for me, too! I had to change security to permit me to modify the hosts file, but, since it had nothing else in it which wasn’t commented out, what’s to worry? Windows 7 Professional.

  19. I wiped the WebOS using tptoolbox and installed the cm11. It was working like a charm and for the first time my webcam and microphone were working in android. But then few days ago I accidently left the TP on over night and the battery completely drained and no amount of charging (tried even 3 days) is doing anything.. I have seen this issue before but earlier was able to revive it using different techniques.. none of them working now..
    Can you please help me with this?

  20. This has helped me out a lot. I got the proper files to get mine to finally work. I was so happy to see it boot up cynogenmod

  21. Now, a day later, my tablet just went black. The home button lights up, but it doesn’t reboot or reset or anything.
    I’m super pissed. Its battery should be fine, I use the factory charger.

    1. sorry to hear that. mine is still going strong. sounds like you might have a hardware issue.

      1. I’ve been reading that it’s a TouchPad thing… No wonder HP stopped selling them.

        1. that sucks. mine’s been sitting on the shelf for a while and i’ve nearly written it off. stoked that i was able to get it to work with android.. but if it croaks, the new android tablets are cheap enough – i won’t lose a ton of sleep.

          1. True… Just that it sucks – I got the tablet from my Dad, it worked fine on his end… What if I were to just delete everything on the tablet HD from the PC? Like format the whole thing, would I be able to re-install Android again? What would I need?

          2. if the hardware is still in good shape and you can boot to recovery mode, in theory you should be able to go through the same exercise as before and reinstall everything

          3. I FIGURED OUT!

            In order to hard reboot the tablet, I held the Home and the Power button down for about 15 seconds or so, until the HP logo popped up. Then i choose the Cyanogenmod (sp?) and it booted up from there

  22. On My Way to cry i can’t do it
    i did all steps but it’s stopped even novacom not accept to install 🙁
    and helps please ?

  23. Hi! I can’t install Novacom.. I didn’t see any installation files of any sort whatsoever. I used WinRAR to open the .jar file… Any help would be appreciated. Thanks!

    1. Sasha – see my post below from 7 days ago. Your mileage may vary, but I was able to find the right packages and get Android installed on my 32gb wi-fi touchpad.

      1. Thanks, Alex! I’ll see if I can get my HP tablet to switch to the Android religion using your steps. ))

      2. One more dumb question – do I un-archive the ROM, Recovery and GApps files before copying them to the tablet (before unmounting the tablet in TP) or do I un-archive them and then copy the contents of all three into “ttinstall”? Thanks!

        1. Nope, no need to unarchive. The 0.41 Touchpad Toolbox looks for specific (types of) files, see JCSullins post that goes with the 0.41 announcement – follow the link I posted in my step-by-step a few days back.

  24. I have fallen at the first hurdle!! trying to install Navacom. I get – Error: Driver Install Failed, Java is uptodate, I’m running Windows 7 Home Premium. Is there anything I’m missing?

  25. I am at my wits end trying to install Novacom drivers.

    Here is what I did:

    – both on OS X Yosemite and on Win7 64 running in a VirtualBox VM
    – downloaded and installed latest JDK 8
    – OS-specific Novacom drivers appear to no longer be available: I navigate to
    https://www.openwebosproject.org/opensource/packages.html, where a Mac package points to
    https://downloads.help.palm.com/opensource/novacom/novacom-mac.tgz but goes to mynewpalm.com which is blank
    – so, I downloaded the Universal Novacom Installer 1.3
    – on both OS X and Win7, I get the same error when attempting to install nova com driver: “error: driver installation failed”. It looks like it’s failing when trying to download Novacom drivers. See screenshots: https://plus.google.com/photos/100646467841465418710/albums/6088686009449624113?authkey=COez_InmxovSZA.

    Any suggestions?

    1. Solved. Someone on the XDA Forums suggested I hit up the wayback machine.

      Since most of the information I have found is dated, for those interested here is what I did to get Android going on my Touchpad:

      overall, followed instructions here

      (1) first, installed JDK 8

      (2) installed Novacom drivers: these are no longer avail where specified (and the universal installer kept failing, instead downloaded drivers for OS X from the waybackmachine: https://web.archive.org/web/20141031211619/https://www.openwebosproject.org/opensource/packages.html

      (3) installed Touchpad Toolbox

      this build is out of date: https://forum.xda-developers.com/showpost.php?p=52765126&postcount=2

      but this is the updated one – 0.41: https://forum.xda-developers.com/showpost.php?p=54986968&postcount=293

      (4) per instructions in (3), downloaded custom built recovery tool (philz)

      (5) downloaded ROM (in my case PACMAN ROM) and GApps

      (6) shutdown touchpad

      rebooted into recovery mode by holding power and volume up (until saw USB symbol)

      connected to MacBook Pro using a USB cable

      fired up tptoolbox shell script

      reset data

      install android -> this mounts a touchpad directory on my mac under /Volumes

      copied 3 files (ROM, philz recovery, and gapps) to tpinstall folder

      then unmounted on touchpad and it started installing

      after reboot, it did take a while (1-2 minutes) while the pacman intro was playing, but just hang tight and install will continue

  26. why the hell would i want to erase Web OS??? Isnt having both systems to boot from the best? I have some good games that cannot be played with android!! Not a good idea to me!

  27. Wahoo, worked perfectly. I Bricked my last install doing an upgrade, i now have my tablet back and beside the Novacom drives not installing everything else was simple… thanks!!!!

  28. Thanks a lot for all these information.. i got my touchpad up and running in Android kitkat.. it is just awesome.. Thanks for all your work..

  29. i’m stuck on 2, it can’t install the driver into the mac, trying to get my linux updated. soo annoying.

  30. This is great,your instructions are the best out there.I tried instructions from someone on youtube and could not follow.Thanks a bunch!

  31. Great Tutorial.
    I was stuck at a point where on installing android i got an error saying cannot read the revery file. To overcome this i used chrome to download the recovery file where it remain in zip status unlike in safari where it auto unzips it and then i had to zip it manually. Looks like the recreation of the zip was causing some issue.

    Also the zip zip issue gave me problem when loading the ROM. so used chrome again and all went well 🙂

    Thanks you very much for the great work

  32. Things were going as planned until, I just cannot get my touchpad to be detectable in the Media Volume Mounted stage… even on three laptops. any suggestions, this is my only tablet. third time android upgrader here on this tablet even with same windows laptop. Thanks any help would be great.

  33. Good tutorial, but I have tried several versions of ROMs, recoveries, and gApps and all initially work, but they all end up crashing causing me to have to double reboot and apps then fail. Seems to happen when I use the browser and look at a page with flash. The latest one caused the screen to freeze. Had to push and hold all the buttons until it turned off, now it won’t turn back on. Battery was at 24%. Each time I did a complete wipe and installed the next versions. Its making me wish I just kept the webOS installed…

    Any suggestions?

    Some of the versions I have tried are:
    ——
    cm-11-20140730-UNOFFICIAL-3.4_kernel-tenderloin
    gapps-kk-20140105
    update-PhilZ_CWM-jcs-dm-tenderloin-20140612
    ——
    cm-11-20141002-SNAPSHOT-jcsullins-tenderloin
    pa_gapps-stock-4.4.4-20141011-signed
    update-PhilZ_CWM-jcs-dm-tenderloin-20140612
    ——
    update-PhilZ_CWM-jcs-dm-tenderloin-20140612
    pac_tenderloin_4.4.4.RC-1_20141004-134856
    gapps-kk-20140606-signed (failed and aborted)
    ——
    cm-11-20141002-SNAPSHOT-jcsullins-tenderloin
    update-CWM-jcs-dm-tenderloin-20140317
    gapps-kk-20140105-signed
    ——-
    update-PhilZ_CWM-jcs-dm-tenderloin-20140317

  34. Hi, if i install on the mid-way have problem, do i need reinstall again or start from beginning?

  35. I have been using the Android on the HP TP sence CM7 and this is the easy way ever. I had a issue at first trying to install with an error no comparable recovery file found went on JC TPTooolbox post and got the Newest TWARP got it working……. As soon as I can I will be supporting the work that JC does thank all of you Dev teams for your hard and amazing work on the HP TP also for people like Brad for post like this one also the videos……. THANK YOU EVER SO MUCH. ?????

  36. Hi, thank you very much for this guide. I have already successfully remove webOS from my HP touchpad, and then installed CM11 (android 4.4.4).

    Now I have a new question. I want to accesss the touchpad through ADB. On the touchpad, I have already started the developer mode, checked the usb debugging option, selected the root access as APP AND ADB. Then, on the PC side, I did adb kill-server and then adb start-server. Now, I was able to see it in adb devices list, but I always got “unauthorized” instead of “device”. I am sure the driver is installed correctly in windows device manager.

    Is there anyone having the same issue? Please share your experience how you solve it. Thanks.

  37. Brad so the procedure is the same whether I have android already installed on it now or if I just still had webos only….thank you so much for your work on this..

  38. why does this have to be so confusing I have no clue witch stuff stuff is best to use hell I dont even know what zipping and unzipping is I’m really not tech Davey, is there a saltiness or something for people who don’t know what any of this shit means???

  39. Easy to install. Work very fine for a couple of weeks. Today I install moviecity play from google store, start configuring the application… then freeze up the touchpad .. after a while it startup with the cyanogenmod logo. It’s been already a couple of hours and I can´t turn it off and it still showing the cyanogenmod logo. I have tried pushing the power button for different amounts of time mixing it with the volume and/or center button. It seems i would have to wait until battery dies. I would appreciate any ideas to try before making a complete data reset again

  40. My Touchpad is connected and in recovery mode(big USB is displayed) and I am able to access files on it. However, when I click on tptb_v40_win.bat it gives me the following:

    Setting Palm Path
    Checking Novacom service
    Loading TP Toobox

    Unable to find device
    Cannot connect to Touchpad

    Hit any key to proceed

    Any ideas

    1. Open your device manage and check if your touchpad has been detected properly. if your windows is 64 bit, then dl and install the 64 bit version of novacom.

  41. ihave
    gapps-jb-20130812-signed.zip
    skz_tenderloin-2.11_jb_4.2.2-12DEC2013-194000.zip
    update-cwm6_20121215(1).zip
    my third file fails can anyone give me help

  42. I found gapps thats good and a rom thats good but the 3rd file i cant find one toolbox likes can anyone help

  43. on 8 step when i try to unmount media volume the fail to verify the process.what should i do ?

  44. i got the error says cannot find touchpad toolbox binary file .

    what to do?

  45. I am stuck on #8. I thought I followed everything exactly as written….what am I missing?
    Failed
    >>>checking install files…
    1 logical volume(s) in volume group “store” now active
    No supported ROM file found. Aborting.

      1. I had this problem as well, and the issue appears to be the “OFFICIAL” 4.4.4 pac-man / tenderloin ROM. TPToolkit doesn’t like it. Downloading the 4.4.2 Cyanogenmod ROM instead worked fine.

          1. I pretty much shared all the knowledge I have on the matter, but I’m willing to try. What’s up?

          2. What is the error? If it’s the same as above, “No supported ROM file found”, then download a different Android ROM entirely. Some of them don’t work with TPToolBox.

        1. cm-11-21040409-SNAPSHOT-jcsullins-tenderloin, gapps-kk-21040606-signed, and update-TWRP-jcs-dm-tenderloin-20140512 all work well together.

          1. im using these and it keeps say update-TWRP-jcs-dm-tenderloin-20140512 is unreconigzed any ideas

    1. just rename the Rom zip-file to “cm-11-pac-tenderloin.zip” and it will work.

  46. Excellent Post. I bought 3 Touchpads during the fire sale and had not really used them much. Tried an earlier Android version but was too complicated to install so I put them away. This worked like a charm! I’m using them everyday now. Great!!

  47. I tried to run the tptb_v40_win.bat and am getting the issue saying “Unknown Command” everytime..

    I checked the bat and its having issue on the following line everytime which is trying to load the the “TPToolbox-2014-05-18-v40.bin”.

    Command executing failure – “novacom -s boot mem:// < %TPTB%" that results "Unknown Command"

    Here is the output from the console

    Setting Palm path …
    Checking novacom service …
    usb topaz-linux
    Loading TPToolbox …

    unknown command
    Cannot connect to Touchpad.
    Make sure Touchpad is connected with USB cable.
    Make sure Touchpad is in webOS Recovery (bootie) mode
    (where big USB symbol shows on Touchpad screen)

    Anyone hit the same roadblock and resolved the issue..

  48. Now that I have everything ready to go, the computer with toolbox that allowed me to reset data does not recognize novacomd. The tablet is in os recovery mode. It reads- server not found, cannot find novacomd services, try reinstalling. I have no idea why this is happening. Could you please help? Thanks.

  49. “Unfortunately, Setup wizard has stopped” error…my device wont power off….what to do?

  50. I am at the media volume mounted part, i have put the files in ttinstall but still get a fail can anyone help???

  51. OK. I’m finally to the point where I have the ttinstall but when I copy the approved zip file, after I mount the device, it fails. Do I have to change the file name? It’s starts with – update cwm………tenderloin.zip

  52. Hi this is Alison, So right now my toolbox shows in the touchpad but the touchpad does appear on my computer. There is a new folder labeled Palm, Inc. I have no ttinstall folder. I don;t seem to be able to mount media volume. Is there a way I can transfer the Rom, recovery, & Gapps zip file to the touchpad?

  53. Now it seems I’ve messed things up. I was able to access the TPToolbox yesterday and performed a Complete Data Reset. Today the battery drained .I’m trying to charge it with my phone charger (it’s been working with that USB cord since I received the TP 2 weeks ago). Now all I get is the battery and plug on the screen and the notice to use the charger for the Touchpad. i did the hard reset but it keeps showing the battery and plug on the screen. Please help. Thanks.

      1. Thank you. The same thing happened with the battery last week, I charged for about 5 mins, did the reset, (home and power buttons) and it came back on. I had Webos and an older android system on it at the time. I’m afraid because I deleted everything it won’t go back to the mooboot menu. I’ll charge it overnight. Thanks for your help. 🙂

  54. Sir,
    I installed android on my touchpad following process mentioned above and I am getting SOD issues. all the SOD solutions are older than this Android Toolbox.. please suggest some effective solutions. I have wiped out webOS following this process.
    Thanks

  55. Nice utility. But I’m getting stuck. I’m running osx mavericks and the TT software is loading on the Touchpad. Everything is super until I get to the point where the recovery is supposed to install. I get a failure message that says updater-script is unreadable. I’ve tried every permutation of recovery package on JC’s list to no avail. I’m sure I’m using recoveries that the TT can work with.

    I killed webos in the process of preparing for the android install, so I am stuck. I can’t get the install files on the Touchpad as I can’t get it to show up as a USB device now. Easy options are gone . I’m out on a limb here with a Touchpad paperweight.

    UPDATE: I managed to bring the HP Touchpad back to life on webOS. I used Touchpad Toolbox to Create webOS Volumes. Once that was happy, webOS Doctor was able to put the original OS back. Toolbox saved me! But I’m not sure what the fix is for the “updater-script unreadable” error.

    UPDATE: I found a new version of Touchpad Toolbox v41 and started messing with that. It helped a lot with getting the proper combination of Recovery, ROM, and gapp package. I’m watching the cyanogenmod arrow spinning right now and just made it to the setup screen. WOOT!

    1. Congrats! I kept getting errors installing android and then I just d/l another zip from jc’s list.

      1. One thing I observed was that installing from OSX doesn’t seem to get good results. Zips I downloaded with Mavericks didn’t register with Touchpad Toolbox v41 or v40 for that matter. I was eating from a plate of fail until I started working from win7.

  56. Great write up. I followed your instructions and everything worked seamlessly.

    1. is your touch pad getting sod’s once installed only android? can you tell me which ones rom, gapps, and recovery u used that worked?

        1. thanks, i installed this and a couple others that caused my touchpad to have a sound problem after going into sleep and not waking up from sleep at least once a day. I gave up and installed SCHIZOID 2.11 rom with an android 4.2.2 and works great so far with no problems,

  57. I get an error message in Google play “could not download due to an error (491)”

    1. hi, i am getting same error – Google play store “could not download due to an error (491)” to download any app. how did u resolved ur error. please advise ?

    2. I am also having this problem, tried many suggestions none have worked. Example: First, you need to remove and then reinstate later your Google account. This you can do in the settings of your Android device, under accounts, tap on the Google option and then hit the menu button and select remove account.

      Before adding it in again, restart your Android smartphone or tablet.

      Now, add the account once again by going by the same route to get to the option in settings. Next, go to the Applications or Apps section in the settings and swipe left until you see all apps.

      Scroll down until you find Google services. Here clear the data and the cache in the app info, and finally force stop.

      Maybe it will work for you. Did not for me

  58. I installed this perfectly but the only problem now is it keeps freezing and becomes unresponsive in a black screen ( one time in a blue screen) the device wont charge and sees dead till i press power then home button to restart. need help please

  59. we were given an hp touchpad by a friend for my 2 little girls (3 and 5) to use to play games. After realizing there are no games available because there aren’t any hp apps 🙂 I looked online and found your android install instructions. You’ve made 2 little girls very happy now that they have access to android apps, we’re grateful to you. Thanks a ton.

  60. Thank you so much, this is simple and neat. I was able to install at my first attempt thanks again.

  61. Worked perfectly well! Thanks a lot for the video tutorial! 🙂 Any way to fix the camera aspect ratio?

  62. WOW! I set it up just like you did with exception of gapps and WOW again. I never really liked this tablet until now. dual boot was a pain. this tab works great w/kitkat. so far every app I’ve tried has worked except Netflix and camera, it is so so. but I don’t use this tab to watch movies or take pics. still much better than previous mods or webos. thank you! Great job to everyone!

  63. I have this error message, loading /boot/uImage-2.6.35-Palm-tenderloin…. Failed

    I need help

    Thx

      1. Fixed! Had two separate corrupted recovery files. Used the base CWM-worked fine.

  64. Hello guys, I read all the posts of this blog but none could help me so I can install android, I still believe it may be some file that is not downloaded properly, and neither got back to what he was before, ie without operating system none on my tablet.

    he failed installation of Kendo ask for unmoutnt Media volume.

    I await the return of someone who can help me.

  65. Need personal help, can not get out of step 6. Might be that I downloaded the wrong file. are many links and I get confused somewhere. can help me?

  66. one thing, when coping files DO NOT UNZIP!!!!! took me an hour to figure out what went wrong with mine…

  67. my tablet pc does not recognize when it is mounted as usb ago

    1. I am facing the same issue. Google: “SOD touchpad” . Apparently this problem is very common, and there are dozens of answers out there. In case you solve it, let me know which one worked for you.

  68. I’m getting an error on extract_recovery. The error is “updater-script not readable”.

    This file is present in the cm11 zip, and can be opened with the text editor. Any idea what could be the issue?

    1. i have the same problem. No answer anywhere !! Did you solve the problem???

      1. yes, use windows to follow this guide. I was facing this problem with Ubuntu, and was able to escape when switched to Windows.

  69. Awesome guide! Great work again Brad 🙂

    My TouchPad USB connector broke (I bought an induction charging stand to keep it working.) Is this or a similar guide available for Touchpads with no computer connection?

  70. I am having trouble on step 6 running the batch file. It can not find my novacomd program and I installed it numerous times.. any suggestions?

    1. I had this problem too, you just have to make sure your tptoolbox.bat is in the same folder as your novacomd.

      1. TPTOOLBOX and Novacomd are all in same folder.
        Batch file says novacomd not running.
        I check with Task Manager and it is running.
        What Now? Any help would be appreciated.

  71. This worked like a champ, but I am having problems with Netflix. It is all garbled when I attempted to watch a movie. The app runs fine until I attempt to watch a selected movie. All other apps appear to be working fine. Has any one else had an issue with the Netflix app after doing this process?

    1. Same issue here. Garbled for a few seconds, then corrects itself. Everytime you FF, Rewind, Play movie in netflix. Using latest nightly”
      cm-11-20140722-UNOFFICIAL-3.4_kernel-tenderloin

  72. Hey gang new player, go everything ready and connected the tablet with the usb symbol to my pc with usd cable and the tptb_V40_win program say can’t find touchpad…. When attaching the touchpad it did load the drivers for (bootie) ok but for some reason not seeing it. I have tried a few usb cables with no success. PC doesn’t see it either…in “normal” mode in touchpad and connected with usb cable, the pc does see it.

  73. perfect instructions, very easy to follow..
    works like a charm.
    thank you,..

  74. After unmounting the media volume (post copy of recovery, gapps and rom to ttinstall folder) I see the following: Checking Install files…

    1 logical volume (s) in volume group “store” now active

    No supported recovery file found. Aborting.

    My ttinstall folder contains:

    cm-11-20140705-UNOFFICIAL-3.4_kernel-tenderloin.zip
    gapps-kk-20140105.zip
    update-TWRP-jcs-dm-tenderloin-20140512.zip

    I’m assuming the last is my recovery. I’ve done the complete data reset three times, with the same issue. If I choose reboot, I get:
    Selected: ‘boot’
    Loading ‘ /boot/uImage-2.6.35-palm-tenderloin’…FAILED
    BOOT FAILED!

    Any idea on what’s going on? Any assistance would be greatly appreciated.

    1. Any idea what’s going on? I’ve had to go back to WebOS due to this. Any assistance would be appreciated. Thanks.

  75. Went through a few rooting guides and although they worked, I was not happy with them. I came across this one and love it! It rocks. Now if I could only find something similar for the Motorola Xoom :d

  76. I just wanted to thank the developers for the hard work and the organization of the steps on this website. The existing install of WebOS was limited to say the least. This is fantastic and extremely impressed!

  77. I installed it, and followed the instructions and it worked perfectly. The Wifi won’t connect to the tablet. Everything else is working fine.

  78. I installed as the instructions describe without any problems. Thank you! Now, how do I keep up with the nightly updates of the ROM? In other words how do I update the ROM to newer versions?

  79. Followed instructions to the letter. 15 minutes later (if that) I have a new Touchpad that seems to fly. All credit to Developer JC Sullins – can I nominate him for a Nobel Prize for services to Android?

  80. I am stuck on the media volume step. My touchpad is not mounting to my laptop. It shows up as being connected but is not showing up as a USB storage in order for me to open up files. Now my touchpad has no webos or android and I can’t figure out how to manually mount it to my laptop. ANy suggestions?

  81. this is great article. thanks finally i can use my touchpad. install went smooth even tho i did step 8 before step 7 by mistake.

  82. When I reach the TouchPad Toolbox UI on the tablet, the volume keys aren’t working to navigate, so I have no way to select Complete Data Reset. Any ideas??

  83. my pc running windows 8 wond recognize the disk “hp touchpad”.. im am trying to get my pc to recognize the “disk” so I can copy over the different files to finish this now im stuck and don’t know what to do. HELP!!!!

  84. I can’t get novacom to recognize the touchpad so I can’t even get
    back into the toolbox. Oh, the difference is, it hiccuped and rebooted
    for some reason and now all I get are the same options:

    boot
    boot webos Recovery
    shutdown

    I get the USB symbol but neither computer (PC’s) is recognizing the touchpad at all.

    HELP!!! Please!!

  85. I use a mac
    I downloaded and installed nova com thingy.
    I also happened to have downloaded Xcode.
    Now everytime I open tptb_v40_nix.sh It opens up with Xcode.(yes I plugged in my device and nothing happens on it.)
    The screen says “try re installing Novacom”
    I did but it doesn’t work
    any help?

    1. it looks something like this

      #!/bin/sh

      # This script is Copyright (c) 2014 James Sullins, All rights reserved.

      # James (JC) Sullins, aka jcsullins

      # No modifications or distribution without permission

      TPTB=TPToolbox-2014-05-18-v40.bin

      if [ ! -r ${TPTB} ];

      then

      echo “Cannot find Touchpad Toolbox binary file ${TPTB}”

      exit 1

      fi

      echo “Checking novacom service …”

      novacom -l

      rc=$?

      if [ $rc -ne 0 ];

      then

      if [ $rc -eq 1 ];

      then

      echo “Cannot find novacomd service. Try rebooting or re-installing novacomd”

      exit 2

      elif [ $rc -eq 127 ];

      then

      echo “Unable to find novacom program. Try re-installing novacomd”

      exit 4

      else

      echo “Unknown error rc=$rc checking for novacom service. (novacom -l)”

      exit 3

      fi

      fi

      echo “Loading TPToolbox …”

      novacom boot mem:// < ${TPTB}

      rc=$?

      if [ $rc -ne 0 ];

      then

      if [ $rc -eq 1 ];

      then

      echo "Cannot connect to Touchpad."

      echo "Make sure Touchpad is connected with USB cable."

      echo "Make sure Touchpad is in webOS Recovery (bootie) mode."

      echo " (where big USB symbol shows on Touchpad screen)"

      exit 5

      else

      echo "Unknown error rc=$rc loading TPToolbox (via novacom boot)."

      exit 6

      fi

      fi

      1. I believe Jcsullins was looking to get some feedback from Mac users. It hadn’t been tested on a Mac before. You might want to pop into his thread at XDA and let him know about the issue. It would probably help him out to get some Mac user feedback.

        Jcs TPToolbox main thread here:
        forum.xda-developers.com/showthread.php?t=2756314

    2. @raaaaaaah:disqus: On a Mac, you cannot double-click the tptb_v40_nix.sh file to run it. Instead, you need to run Terminal (Cmd-Space and do a Spotlight search for ‘Terminal’) and then run these commands (assuming you saved all the files on your desktop):

      cd ~/Desktop/
      sudo ./tptb_v40_nix.sh

      …and it should work fine.

      1. thanks.
        my touchpad is out of charge right now.
        I’ll try tomorrow and tell you if it works out.

        1. It says I need a password.
          The first few times when it says password is wrong I tried admin password.
          then I tried my password and it said I’m not in sudoers file
          what should I do?

          1. If you’re an Admin on your Mac (see System Preferences -> Users & Groups) then it’s asking for your password. If you’re not an Admin, this probably won’t work.

      2. It says I need a password.
        The first few times when it says password is wrong I tried admin password.
        then I tried my password and it said I’m not in sudoers file
        what should I do?

  86. Excellent video and guide Brad! A few important things to note about removing WebOS below.

    I have a new Rom Guide for the Touchpad Toolbox that list’s all the supported Roms, Gapps and recoveries. Please feel free to borrow any information you like to update your guide. I still fondly remember my first time installing Android via your excellent instructions here @ liliputing. Would you mind if I post your video in my new guide? I’m sick and can’t make a video until next:(

    [ROM GUIDE]How to use the TouchPad Toolbox to install Android “The Super Easy Way”
    https://rootzwiki.com/topic/179730-rom-guidehow-to-use-the-touchpad-toolbox-to-install-android-the-super-easy-way/

    Time to Choose the fate of WebOS:
    Before running the Touchpad Toolbox you should decide whether or not you wish to completely remove WebOS. Even if you remove WebOS there will still be around 600-800MB of space left where it used to be on the media partition/volume. That extra space will only be used for the initial install of your roms via the TouchPad Toolbox. This space will not be accessible from some roms and will only be used by the TPToolbox or WebOS. So you must make a personal decision about WebOS’s usefulness to you. Would you rather have extra free space or a second OS that is unique but not well supported?

    On my 32GB Touchpad I have a maximum of 27.5GB available. With Android, WebOS(V3.0.5) lots of apps/preware and the free space required to use the TP toolbox(600MB+) it takes up around 1.17GB. If you remove WebOS the remaining media space will be around 600-900MB, so the total cost for WebOS is only about 500-600MB. You will need to boot into WebOS to access its media SDcard space or use either the Jcsullins CM11 or Evervolv DM Kikat roms. Personally I like WebOS and think having a dual boot device is one of the unique and intriguing features of owning an HP TouchPad, the choice is yours.

    Note: If you choose to remove WebOS you need to do these steps laid out by Jcsullins here to reinstall it. https://forum.xda-developers.com/showpost.php?p=52922166&postcount=64

      1. Thank you very much Brad your videos and articles have always been very well written and a great source of inspiration for my own guides. Cheers

    1. (Optional) If you wish to keep WebOS then do the following steps:

      3)Uninstall Android and Clean up your SDcard:

      A]Uninstall Android completely by using the ACMEUinstaller2, watch the instructional video here: After uninstalling Android you will automatically reboot to WebOS.
      https://youtu.be/VP-FH6fS2GI

      B]Now from WebOS we will wipe our SDcard before the TPtoolbox can setup our partition/volumes. Completely wipe your SDcard by booting into WebOS and going to, launcher/settings/device info/reset options/erase USB drive. The Touchpad will then reboot itself and the data will be completely erased. Note:This will not affect your WebOS setup, apps or Preware.

      Skip this step and move right to installing android:
      A)(Optional) Complete Data Reset, Completely Removes WebOS and Android
      -If you wish to completely remove WebOS and uninstall android run this procedure.
      -Scroll down to Complete Data Reset and select it with the home button and choose yes to begin the process.
      -If you previously did step number 3 then skip this step and proceed to step B).

  87. Thanks for all your work, I am really stuck at one point in the process. Where do the files go on the Touchpad . I continue to get FAILED when I try to install Android.”NO supported recovery file found.” I am first time installer & really not super tech savoy. Thanks any help appreciated, Rick R

    1. After you start the Install process in step 8 the HP Touchpad should show up as USB storage on your PC and there should be a folder on the TouchPad called “ttinstall.”

      You’ll need to copy your Android ROM, Recovery (TWRP or CWM), and gApps) into that ttinstall folder before you can continue.

      1. Brad I am getting the message : ERROR mount/dev/store/media/mnt/media rc=32 I have tried downloading files & reinstalling but no go. Should I have 3 files only in “ttinstal” I tried redownloading from the provided links but can”t get past this step. All help very much appreciated, Thanks, Rick R

        1. Just about tried everything except a reboot. I did not want to try that. Still getting message “ERROR mount/dev/store/media/mnt/media rc=32”. But I cannot get past step 8. All help appreciated Rick R

          1. Hey Rick R I was having the same issue. I realized that apparently you are supposed to leave the download files zipped when you transfer them to your touchpad. I kept unzipping them into the folder and getting the same error. If you were doing the same thing just copy each ZIP into the folder and go from there. Hope this helps.

  88. TP Toolbox runs great UNTIL it mounts the media drive so I can sideload the Android files; but my PC does not recognize the new drive being mounted. Any ideas what I’m doing wrong?

    1. Here is the fix Note(Important): If the TP Toolbox fails to run several times you may get an error message when trying to mount the volume during the install. To fix this rerun the complete data reset or wipe the USB drive from WebOS.

      1. How would I do this process. I am getting the ERROR mount/dev/store/media/mnt/media rc=32 message. Thanks

        1. The complete data reset is done from the TPToolbox and the USB drive wipe is done from WebOS. From WebOS go to launcher/settings/device info/reset options/erase USB drive Have a look at my guide below to see the screenshots.

          Note: that doing either of these will wipe all your files from the tablet. However WebOS will remain unchanged from the USB reset process.

          [ROM GUIDE]How to use the TouchPad Toolbox to install Android “The Super Easy Way”
          https://rootzwiki.com/topic/179730-rom-guidehow-to-use-the-touchpad-toolbox-to-install-android-the-super-easy-way/

          Here is the fix Note(Important): If the TP Toolbox fails to run several times you may get an error message when trying to mount the volume during the install. To fix this rerun the complete data reset or wipe the USB drive from WebOS.

          1. Roland :Thanks for all your help it is much appreciated. My battery died & I am now at a page with these options: moboot 0.3.8
            boot
            boot webos Recovery
            shutdown
            I diidn’t want to make this install any more difficult so which is my next step. Thanks again, Rick R

          2. Hey Rick, glad to help. So did your battery die during the install? The device is supposed to reboot itself and flash the rom and gapps files automatically. If that didn’t happen you can boot into recovery and manually flash the files.

            However I don’t know exactly how far you got in the installation so it might be best to just start over from scratch. Ie do a complete data reset again, then start with install android. I have a new thread I’m working on which you can have a look at. Brads video will show you what to do if you need a quick review of the steps, I’ve also got it in my thread.

            [ROM GUIDE]How to use the TouchPad Toolbox to install Android “The Super Easy Way”https://rootzwiki.com/topic/179730-rom-guidehow-to-use-the-touchpad-toolbox-to-install-android-the-super-easy-way/

          3. I have the same problem, except now, I can’t get novacom to recognize the touchpad so I can’t even get back into the toolbox. Oh, the difference is, it hiccuped and rebooted for some reason and now all I get are the same options:

            boot
            boot webos Recovery
            shutdown

            I get the USB symbol but neither computer (PC’s) is recognizing the touchpad at all.

            HELP!!! Please!!

          4. Did you try another USB cable, that worked for Rick? Could you explain when the hiccup happened and what steps you did previously to it happening? Did you do the complete wipe and have it crash there?

          5. I have not tried another cable. Will try for sure. I had just finished the complete wipe and then it rebooted to the USB symbol and now nova com and the computers don’t recognize the Touchpad as a drive. I’m sick from this.

          6. Wow that is not supposed to happen. It used to be that you could use the WebOS doctor if nothing else would work. It could find the tablet even if it didn’t register on the PC. However I’m not sure that will help you because the complete wipe is supposed to delete the partitions for WebOS and the doctor basically reinstalls WebOS on those partitions. I’ll link you to my institutional video you can give it a go but you’ll probably need to post in Jcsulins thead and ask him how to fix it.I generally recommend keeping WebOS and designed my entire thread around it. All the links are in the videos description hope it helps, if not let them know in the forum.

            Jcs TPToolbox main thread here:
            forum.xda-developers.com/showthread.php?t=2756314

            https://youtu.be/wFAIJiS8g4o

          7. Thank you Roland! Worked like a champ. I freaked out and then forgot about running the toolbox again. Ran the toolbox, and it worked. To all the developers, thank you so much. This is one amazing tablet!

          8. Roland: Thanks for the reply I really appreciate it. I can’t get my computer to recognize my touchpad. I will try a complete installation from scratch if possible.My touchpad is now showing the USB symbol.I will have to charge battery again tonight. All help is appreciated, thanks again

      2. No, it turned out to be a hardware problem: I was using the USB cable from my phone, which was detected as invalid as a data cable for the sideloading. Switched the cable, worked like a charm.

    2. all goes well until it tries to mount the media drive. My computer never sees it. I used webos doctor and reinstalled and tried the whole process again with no better results. Any idea?

  89. Worked for me, and while I’m OK around computers, I have no programming ability. It did take some careful reading to work out exactly which files to download, but I got there. The worst bit was some of the pages to download files had multiple download buttons. One was the real button, the others were ads masquerading as buttons, and the links downloaded malware!

    1. Get yourself ad block plus for your web browser. It’s free and you won’t have to deal with the constant blasted malware adds. Try this add blocking software on your HP TP. Its been removed from the play store(Google wants you to deal with adds) but you can download it for free from the author.

      Ad Away apk 2.8.1 Download:
      https://d-h.st/BZs

      https://youtu.be/CLg1sIxE9N4

      1. Hello. I get as far as “Checking zip”

        The Rom seems to pass as does gapps
        But it fails at the CWM zip?? Do I have to rename it?

        Thanks

  90. Brilliant article and lots of thanks to Jcsullins, I am going to donate for his effort.

  91. This was a great guide. Just finished the installation process and its 100/100. Very impressive and many thanks!

    1. Same here. I read this a couple of times, did the prep work of downloading the correct files and ran the steps. Worked like a charm, first time, no hiccups at all. Kudos to you and jcsullin. Now my Touchpad is rocking it.

      1. Hi… I’m stuck on Unmount Media Volume step. I believe all the required files are in the ttinstall folder. After selecting Unmount Media Volume and depress the home key I get the following message:
        It says working at the bottom of the TPToolbox section than quickly goes to Failed status in red. Jusdt below Failed, it says the following:
        >>>> Checking Install Files
        1 logical volume(s) in volume group “store” now active
        No Supported recovery file found…. Aborting
        Any suggestions

        1. similar problem..all are zip files.downloaded from the location in thepost

    2. Hey guys when starting the Tptb_v40_win on a pc with the tablet attached to my pc the program

  92. sweet this includes the a6 flash.

    I actually send JC some money ages ago because he figured out the a6 firmware that caused sleep to brick issues.

    Basically if the battery died and would corrupt the a6 flash so no amount of charging (or battery replacement) woudl fix.

    JC Is awesome!

    1. @boonesimpson
      I am actually facing a similar issue where I wiped the WebOS using tptoolbox and installed the cm11. It was working like a charm and for the first time my webcam and microphone were working in android. But then few days ago I accidently left the TP on over night and the battery completely drained and no amount of charging (tried even 3 days) is doing anything.. I have seen this issue before but earlier was able to revive it using different techniques.. none of them working now..
      Can you please help me with this?

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