Barnes & Noble is apologizing to customers that had placed orders for the HP TouchPad only to later find out that the tablet was not in stock and their orders had been canceled. Basically the company’s inventory system kept taking orders even after the TouchPad was completely out of stock.
While the company won’t be sending out $102 tablets to everyone who placed orders, those who had their orders canceled are getting a consolation prize. Multiple people have reported that B&N is sending $20 eGift cards which can be used to purchase items at the Barnes & Noble website or in stores.
More than 1100 people had already signed a petition saying they’d had their orders canceled. Assuming not everyone knew about the petition, it’s possible that B&N could be sending out thousands of gift cards to apologize for canceling orders on an item the company probably wasn’t making much money on anyway.