I also bought a HPtx1000 tablet convertable bran new for $1050, with the 3 year performance/accidental warranty. The pen silo broke the next day, did a simple exchange, then the next week I dropped it and busted the screen. They did a full replacement with the same model…got home found out it wasa open boxed item and took it back again. Come to found out that week they discontinued the Tx1000 and replaced it with the TX2000 which was a MUCH nicer design with the duel digitizers for both touch and pen. The tx1000 has 2 gigs of ram and a 2.2 core duo. The Tx2000 they gave me as a replacement had 3 gigs of ram, but only a 2.0 core duo..fine by me.

I was very happy with best buy's warranty service, just make sure you know how the system works so you can use it properly.

Best Buy was doing its best and actully didn't try to sell him the Netnook, but rather a more expensive machine. He could have also had the machine replaced with the SAME system since Best Buy does sell it and can ship any item from one store to another store. Simple.

I also bought a HPtx1000 tablet convertable bran new for $1050, with the 3 year performance/accidental warranty. The pen silo broke the next day, did a simple exchange, then the next week I dropped it and busted the screen. They did a full replacement with the same model…got home found out it wasa open boxed item and took it back again. Come to found out that week they discontinued the Tx1000 and replaced it with the TX2000 which was a MUCH nicer design with the duel digitizers for both touch and pen. The tx1000 has 2 gigs of ram and a 2.2 core duo. The Tx2000 they gave me as a replacement had 3 gigs of ram, but only a 2.0 core duo..fine by me.

I was very happy with best buy's warranty service, just make sure you know how the system works so you can use it properly.

I also bought a HPtx1000 tablet convertable bran new for $1050, with the 3 year performance/accidental warranty. The pen silo broke the next day, did a simple exchange, then the next week I dropped it and busted the screen. They did a full replacement with the same model…got home found out it wasa open boxed item and took it back again. Come to found out that week they discontinued the Tx1000 and replaced it with the TX2000 which was a MUCH nicer design with the duel digitizers for both touch and pen. The tx1000 has 2 gigs of ram and a 2.2 core duo. The Tx2000 they gave me as a replacement had 3 gigs of ram, but only a 2.0 core duo..fine by me.

I was very happy with best buy's warranty service, just make sure you know how the system works so you can use it properly.

Best Buy was doing its best and actully didn't try to sell him the Netnook, but rather a more expensive machine. He could have also had the machine replaced with the SAME system since Best Buy does sell it and can ship any item from one store to another store. Simple.