(However, I've had almost the exact experiences with XM Radio (US owned), being fumbled between out-sourced reps (nice, but with hands tied) and uncaring, occasionally hateful US reps. I was also badly ripped off buying directly from XM then having them refuse to cancel the sale when I found a much better deal from another dealer.)

The CC webpage says “Notify me when available”

For the RAM, there is a 512MB soldered, and an additional 512 MB. If you replace it by a 2GB, the internal 512MB is disabled, thus the max addressed is 2GB.

The HD is fast and works silently. It can be easily replaced by a SSD.

mine is already come with 160GB and 1GB RAM, and bluetooth. i upgraded the external RAM to 2GB.

but i paid RM1799 for it (thats about US$520)

unfortunately, mine shipped the exact same day the new machines went on sale. still i thought, surely they'll be flexible about allowing a return, perhaps minus the restocking fee, so i can buy the better one they still don't sell. then everybody's happy. right? customers are worth retaining, as we all know, and 15% of $450 is only $62 or something. unfortunately lenovo does not share this opinion.

this, however, is only the start of the story. a negative answer handled correctly might be acceptable, under certain circumstances. unfortunately, lenovo doesn't give a rat's a$$ about customer service. in fact, lenovo customer service is the worst i have ever encountered, bar none. try calling them: you'll get a call center overseas. fair enough, except they aren't empowered to make ANY decisions. after a few frustrated calls, with nobody bothering to take any notes on why you've called, you'll likely give up and ask for a supervisor. too bad! “none are working at this time,” probably because they don't actually have any in the same country as the operators. they definitely can't put one on the phone at any hour. one may eventually call you back, but not in the promised 24 hours. it took 5 days in my case. and when this long-awaited call comes, this person– perhaps based in north america, as mine apparently was– will have exactly as much authority as their frontline operators: zero. she will also be much less polite, and speak in MBA jargon about how she will “bring your feedback forward.” that is the full extent of her powers, to bring up your complaint at the next “management meeting.” apparently the rules from home office are very strict.

so if you're still reading, this is my advice: don't buy from lenovo. period. and if you ignore that, at least don't but it direct, for your own sake.